A customer who was shamed for her shorts in Superdrug put the sniggering members of staff in their place – by killing them with kindness.
On Facebook, Harriet Rae, from Cornwall, said two members of staff made rude comments about her outfit and giggled to one another as she went about her shopping.
But instead of kicking up a fuss, Rae flashed them a cheesy grin and wrote a kickass Facebook status about bullying.
”Don’t worry, I heard the comments you made to each other about my appearance and my shorts. You spoke loud enough for most people to hear,” she said.
“It’s obviously not the first time you’ve had a giggle and a made comments about another girl but when you do it normally, the person you talk about probably looks away and you actually make them feel really sad inside.
“But today, by the looks on your faces, you really weren’t prepared for the massive cheesy smile I gave you!”
Rae added that although the cruel words didn’t bother her, she felt disappointed at the lack of female unity the staff members showed.
“I do feel slightly saddened that you think it’s ok to speak about another female, or in fact anyone, in that way,” she said.
“I don’t believe you gained anything from it apart from looking a little bit silly when you realised I heard you.”
She ended the status by asking the two women to “be a littler kinder” in future, before giving them both an unexpected compliment.
“Some people’s skin isn’t as thick as mine has become and the next person’s might be very thin indeed,” she said.
“So in response to your comments, I send back some love!
“If you did your own hair and make up for work today, you are both very talented. I could never get my winged liner or my ponytail that perfect!
Rae’s post has been shared more than 48,000 times, with hundreds of people commenting to congratulate her on her response to the incident.
In an update on the post, Rae said a spokesperson from Superdrug’s head office had apologised to her for the treatment she received at her local branch.
“I reinforced that the intended message of the post was to spread kindness and positivity, not embarrassment or hurt,” she said.
“They understood and accepted that I didn’t want to give a description of the people or my location in the store when it happened.
“They have also said that my post will be used in training in the future to make sure it doesn’t happen again.”
In a statement given to The Huffington Post UK, a Superdrug spokesperson added: “Following the post on Facebook we launched an immediate investigation.
‘At Superdrug we pride ourselves on the highest levels of customer service and would like to apologise unreservedly if on this occasion we have failed to meet our high standards. We are in touch with Harriet and have apologised.”